Policies

General Disability Policy

Benedictine Coaching of Pittsburgh LLC supports individuals with disabilities and is committed to providing disabled individuals access and reasonable accommodations. In addition, Benedictine Coaching of Pittsburgh LLC prohibits discrimination on the basis of disability and ensures equal opportunity for all qualified individuals with disabilities. Benedictine Coaching of Pittsburgh LLC is committed to providing reasonable accommodations in compliance with all local, state/territory, and federal laws. Individuals with questions about this policy, or who wish to request accommodation should contact Sister Susan Merrie English at 412.931.0769 or smenglishedd@gmail.com or Sister Shelly Farabaugh at 724.953.6402 or michelefarabaugh25@gmail.com

Able to accommodate disability

Our goal is to create a learning environment which meets the needs of each individual student. We are able to accommodate a variety of both physical and learning disabilities as long as the student is able to meet the academic and time requirements of the program.  Please contact Sister Susan Merrie English at 412.931.0769 or smenglishedd@gmail.com  or Sister Shelly Farabaugh at 724.953.6402 or michelefarabaugh25@gmail.com before enrolling to determine if your needs can be met.

Diversity, Inclusion, Belonging, and Justice Statement

The ICF Global Board of Directors approved the ICF Statement of Diversity, Inclusion, Belonging and Justice in July 2020. Staff and volunteer leaders from ICF’s six family organizations subsequently cosigned the statement.  This statement of principles reflects a position we invite every ICF Member, Credential-holder and accredited provider to subscribe to.

ICF Members and Credential-holders live and work in more than 140 countries and territories. ICF is a vibrant global community committed to the shared vision of making coaching an integral part of a thriving society. Our mission is to lead the global advancement of coaching. To do this, we must reflect on our blind spots and be aware of opportunities for improvement. We cannot ignore the challenges that many coaches and coaching clients face due to systemic problems in their communities.

As members of the ICF community, we ascribe to the core values of integrity, excellence, collaboration and respect. The foundation of these values is a shared commitment to diversity, inclusion, belonging and justice.

We will place diversity, inclusion, belonging and justice at the forefront of every decision we make within our Association. As we continue the journey toward our vision, we will recommit ourselves to valuing the unique talents, insights and experiences that every coach and client brings to the world.

Non-Discrimination Policy

It is the policy of Benedictine Coaching of Pittsburgh LLC that:

• Recruitment and hiring of all personnel is conducted without discrimination against any individual with regard to race, age, religion, color, creed, national origin, gender, sexual orientation, gender identity, marital status, disability, or veteran status.

• All staff and personnel will not discriminate against any employee or participant because of race, age, religion, color, creed, national origin, gender, sexual orientation, gender identity, marital status, disability, or veteran status.

 • All individuals are welcome to participate regardless of race, age, religion, color, creed, national origin, gender, sexual orientation, gender identity, marital status, disability, or veteran status.

• All employees, students, and other participants should be able to enjoy an environment free of discrimination and harassment. This includes, but is not limited to, discrimination or harassment in the areas of race, age, religion, color, creed, national origin, gender, sexual orientation, gender identity, marital status, disability, or veteran status. Our organization does not and will not tolerate conduct by any employee, student, volunteer, contractor, visitor, or vendor which unreasonably interferes with an individual’s ability to learn in a welcoming environment.

Participants who wish to report discrimination are encouraged to follow the grievance policy outlined in the course materials.  Benedictine Sisters of Pittsburgh LLC will promptly investigate all claims and reports of inappropriate conduct.

Grievance Policy

Benedictine Sisters of Pittsburgh LLC seeks to ensure equitable treatment of every person and to attempt to solve any grievances in a timely and fair manner. Participants have the right to file a grievance regarding presentation or content, facility concerns, or instructor/faculty behavior. All grievances will be addressed to the best of our ability to prevent further problems. A process for filing grievances can be found below:

• A participant should first attempt to resolve the issue directly with the educator/trainer, staff, or participant with whom they have an issue. If participants are not comfortable approaching the individual, they can proceed to step 2.

• If participants are not comfortable approaching the individual with whom they have a grievance, or are unable to resolve the issue directly, participants should submit a written grievance to the program manager within 30 days. The Program Director will review the issue and talk to the student within 14 days of receiving the complaint. The program manager will work with all parties involved to resolve the issue.

• If a participant does not feel the issue is resolved, a written request for an appeal should be sent to the Program Director for review. This appeal should include the original complaint and reason(s) the participant is unsatisfied with the resolution attempt(s). Appeals are reviewed and a written response will be provided to the participant within 30 days. All appeal decisions are final.

Participation Policy

Success in our program requires full commitment by all participants. By enrolling in this course, participants agree to being fully present during all sessions and participate to the best of their ability. This includes arriving on time, abiding by the code of conduct, and engaging in course activities.

Attendance Policy

In order to provide you with the minimum required training hours for certification, it is important that you are present at all course meeting.

If you have an emergency or become ill and are not able to attend a coaching session, please contact your instructor and (organization representative) immediately. You will be expected to complete the session materials, review the session recording, and complete a coaching session outside the live session to make up for the missed session.

We expect 100% attendance but realize that life happens.  If you need to miss more than 15 minutes of any individual session, you will be asked to do some make up work by viewing the video, reviewing the handouts and writing a summary of your learning. If you know ahead of time about a conflict with attendance, please notify the Program Director regarding make up work.

Petitions to this policy are considered on a case-by-case basis and must be submitted in writing to the Program Director

Course Engagement

Our courses are designed to be interactive and engaging for our participants. It is therefore an expectation that you participate in course activities, including dialogue with the course instructor and peers, practice coaching activities, and experiential learning exercises. If you are unable to participate in an activity, please inform your Program Director prior to the session. Please refer to the code of conduct for additional details.

Code of Conduct

Participants are expected to conduct themselves in a professional manner during all sessions. This includes, but is not limited to:

• Arriving on time to all sessions.

• Attending all live sessions and mentor coaching sessions.

• Having your camera on for virtual live sessions.

• Participating fully in all sessions and mentor coaching sessions. This includes being prepared for the session, involving yourself in discussions and activities, assuming responsibility for your learning, and contributing to the learning of others.

• Engaging in discussions with integrity and honesty.

• Being respectful of your fellow participants and instructors, including silencing your cell phone, not texting, and other disruptive behaviors.

• Embracing diversity and inclusion while respecting the dignity and humanity of others.

Partial Completion Policy

Will offer credit for partial completion of a course

Benedictine Coaching of Pittsburgh LLC will offer credit for partial completion of the program. The number of hours awarded will depend on the number of hours of curriculum received. If you are interested in receiving partial credit for the part of the program you attended, please contact the Program Director no more than 14 days after you stop attending.  If approved, you will receive a certificate of credit from Benedictine Coaching of Pittsburgh LLC indicating the number of training hours completed. 

Payment/Fees Policy

All registrations are secured on a first-come, first-served basis. Your registration in a semester is dependent upon receipt of full payment. We accept payment by check or credit card.  All payment will be in US Dollars. 

Refund Policy

Cancellation of a semester must be made a minimum of 21 business days prior to the course to be eligible for a full refund. Cancellations made less than 21 days before the course are not eligible for a refund. Written notice of cancellation shall be effective on the date the withdrawal is received by Benedictine Coaching of Pittsburgh LLC. Refunds will be made within 60 days following receipt of cancellation or withdrawal requests. 

Transfer of Credit Policy 

We are unable to accept partial course credit from other organizations or programs.  Our Level 2 program requires attendance starting at the very beginning until the end.  If you have questions about this policy, please contact Sister Susan Merrie English at smenglishedd@gmail.com.